SCIM is a data driven philosophy of process improvement.  It can increase quality and customer satisfaction by reducing variation in a product or service. It creates direct savings by reducing variation and waste within the business process.  SCIM can be applied across a wide variety of processes and industries.

SCIM methodology utilizes a six phase proprietary technique developed and refined over hundreds of projects:



Statement of Goals: What use are the right answers to the wrong questions? A clear statement of goals determines where problem solving resources should be applied.

Evaluate Causes: In this phase, we search for factors that hinder us in reaching our goals.

Correction / Correlation: Here we take immediate steps to solve problems, or construct a mathematical model of the processes to determine relationships between factors and process outputs.

Optimize: Secora uses techniques such as Design of Experiments, Process Simulation and TRIZ to ascertain optimal settings of critical business and process factors.

Results:  We compare the statement of goals with achieved results.  Then we evaluate potential risks associated with the improved process and ensure it does not revert to the old.

Audit: Finally, Secora develops a continuous monitoring system. Employees are trained to identify, monitor and control critical process inputs and outputs.  This  allows for quick and decisive adjustments to the process.  Thus Secora creates a self evolving system which can realize continuous long term performance improvements.