Secora is big enough to get any job done and small enough to be uncomplicated.
Secora specializes in optimising processes through analytical and practical techniques derived from Six Sigma, Lean Thinking, Design for Six Sigma, Restructuring best practice and Technology Management.

We believe it is important to help clients focus on doing the right things effectively rather than doing wrong things more efficiently. We firstly help clients become operationally effective, only then do we improve efficiency.

Clients choose Secora because our pragmatic, outcome driven approach gets results – very often within a complex and confidential environment that requires perseverance, discretion and sensitivity. Through engaging Secora, clients typically:

Improve Operational Effectiveness

Operational effectiveness is about recognizing value through understanding key outputs and identifying the causal factors that drive them.

Increase Efficiency

All enterprises may have unrealized opportunities to reduce operational waste, save time and cost, and extend capacity of valuable resources.

Efficiency is realized through identification and elimination of waste, and analysis and smoothing of value flow. Secora uses Secora Lean Implementation Methodology (SLIM) to achieve immediate and long-term improvements in efficiency.

Improve Quality

By reducing variation in process outputs businesses can dramatically improve customer satisfaction and as a result, increase quality and reduce costs.

Quality is improved by taking a business problem and turning it into a mathematical problem. Secora develops mathematical models, creates practical improvement strategies and implements monitoring tools to enable sustained long term improvements. Secora uses the Secora Continuous Improvement Methodology (SCIM) to increase customer satisfaction.

Drive Innovation

When developing quality products, services and processes, businesses need to get it right the first time.

Innovation is facilitated by simulation of the product and service delivery system before the actual system is implemented. Secora has developed the Secora Innovation Methodology (SIM) to help enterprises gain market share by developing novel products and services.

Reduce Risk

Risk is the probability of error which can be costly, detrimental or disastrous to a business. By dissecting, analysing and developing optimised processes, the probability of error is greatly reduced.

These qualities typically translate into increased profit, reduced cost, business growth, business revitalisation and customer satisfaction.

Continuous Improvement in the Service Sector

Continuous improvement process (CIP) programs have traditionally been employed for quality improvement in manufacturing industries. Today service firms and service functions within almost every sector, are also using some sort of continuous improvement methods to boost performance. This paper presents guidelines for the application of CIP programs to service functions.
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What Makes a Good Project Charter?

The main output of the define phase within the DMAIC methodology is the project charter. Without having a completed project charter starting the measure phase makes little sense. Even so the DMAIC methodology gives us our project path, the project charter is responsible for where the path is to lead us.
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Case Study - End to End Preparation of Tax Returns

A Kaizen (Continuous improvement) initiation project was led by Secora from September 2007 until December 2007 at one of the ‘big 4’ accounting companies in Sydney, Australia. The project reviewed the firm’s process for the completion of international tax returns.
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